Loan rules
The play-stage ladder and the borrow-play-return-clean loop — a reference before you register for a package.
Play-stage ladder
General reference by age — parents should observe their child to choose the most suitable toy.
0 – 1 year
Sensory toys: rattles, soft fabric, gently sound-making toys.
1 – 2 years
Gross motor toys: push carts, large building blocks, push-pull toys.
2 – 3 years
Language and imagination toys: role-play sets, cloth books, hand puppets.
3 – 5 years
Cooperation and rule-based toys: simple board games, multi-piece puzzles.
Borrow-play-return-clean loop
Borrow
Choose a suitable toy set and confirm the loan duration.
Play
Use it at home within the registered duration.
Return
Return it on time, checking its condition together with the team.
Clean
The toy set is cleaned before the next family borrows it.
Frequently asked questions
Please let the team know early so you can confirm the condition and next steps together.
Yes, please contact us before it expires so the team can confirm availability for an extension.
Toys are cleaned following a set process before each new loan.
Still have questions about the loan rules?
Leave your details and the team will answer clearly before you register.
Ask about a package